What personal data do we process?
De Schoonmaak Totaal processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:
- - First and last name
- - Sex
- - Date of birth
- - Birthplace
- - Address
- - Phone number
- - E-mail address
- - IP address
- - Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
- - Location data
- - Information about your activities on our website
- – Data about your surfing behavior across different websites (for example because this company is part of an advertising network)
- – List of customer contact details via an app
- - Internet browser and device type
- - Bank account number
What particular and/or sensitive personal data do we process?
Our website and/or service does not intend to collect data about website visitors under the age of 16. Unless they have parental or guardian consent. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us via the contact form and we will delete this information.
For what purpose and on what basis do we process personal data?
De Schoonmaak Totaal processes your personal data for the following purposes:
- - Processing your payment
- - Sending newsletters and/or promotional flyers
- - Calling or emailing you when necessary to carry out our services
- - Informing you of changes to our services and products
- - Delivering goods and services to you
- – De Schoonmaak Totaal analyses your behaviour on the website in order to improve the website and tailor the range of products and services to your preferences.
- – De Schoonmaak Totaal also processes personal data if we are legally obliged to do so, such as data that we need for our tax return.
Automated decision-making
De Schoonmaak Totaal does not make decisions based on automated processing on matters that could have (significant) consequences for individuals. These are decisions made by computer programs or systems, without human intervention (for example, an employee of De Schoonmaak Totaal). De Schoonmaak Totaal uses the following computer programs or systems: [add the name of the system, its purpose, the underlying logic, its importance, and the expected consequences for the data subject]
How long do we keep your personal data?
De Schoonmaak Totaal does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected, with a maximum of 6 months.
Sharing personal data with third parties
De Schoonmaak Totaal does not sell your information to third parties and only provides it if necessary for the execution of our agreement with you or to comply with a legal obligation. We have data processing agreements in place with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. De Schoonmaak Totaal remains responsible for these processing operations.
What cookies or similar technology do we use?
De Schoonmaak Totaal uses only technical and functional cookies, as well as analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet, or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remembers your preferences, for example. They also allow us to optimize our website. You can disable cookies by configuring your internet browser to no longer store them. You can also delete all previously stored information through your browser settings.
How to access, correct or delete your data?
You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by De Schoonmaak Totaal, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another person named by Schoonmaak Totaal. You can send a request for access, correction, deletion, or transfer of your personal data, or a request to withdraw your consent or object to the processing of your personal data, to De Schoonmaak Totaal via the contact form. To ensure that the request for access has been made by you, we ask that you include a copy of your ID with the request. In this copy, please redact your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. De Schoonmaak Totaal would also like to inform you that you have the right to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do so via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How do we secure your personal data?
De Schoonmaak Totaal takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. If you believe your data is not properly secured or if there are indications of misuse, please contact our customer service.